HELP CENTER

My Sewing Assistant support

Need a hand with sign-in, membership access, workspace sync, or another part of Mysa? Send us a note and include the device or browser you are using and what happened.

Email Mysa support

You can also write directly to [email protected].

Account or sign-in help

Tell us the email address connected to your account, but never send a password, verification code, full card number, or private sign-in link. If Studio says it cannot check access, include the exact message and whether the same account works on the website.

Workspace help

Your signed-in workspace syncs across devices and also stays saved locally for offline use. Studio shows whether changes reached your account. If it says offline or files are waiting to sync, keep that device's app or browser data until syncing completes; export the workspace before clearing local data if you need a backup.

Account deletion

To remove your account and associated server-held information, follow the steps on our account-deletion page.