ACCOUNT CONTROLS
Delete your account
You can request deletion of your My Sewing Assistant account and its connected Aerovisus account information at any time.
Send your request
- Use the email address connected to the account you want deleted.
- Choose the button below and send the prepared deletion request.
- We may ask you to verify that you control the account before deletion.
If the button does not open your email app, write to [email protected] with the subject “Delete my My Sewing Assistant account.”
What will be deleted
After identity verification, we will delete the Aerovisus account information used by Mysa, active sessions, service-membership records, Mysa subscription-entitlement links, and the account's synced workspace and private attachment files. We will also cancel any active Mysa subscription connected to it.
We aim to complete a verified request within 30 days. Limited security, billing, tax, accounting, or dispute records may be retained when legally required, then deleted or anonymized when that obligation ends.
Delete information stored on your device
The deletion request removes the account's server-synced workspace. To remove its separate device copy, clear the app's storage or uninstall the app. In a browser, clear site data for My Sewing Assistant.
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